Dispatch timing
Orders typically dispatch within standard business processing windows unless a launch or promotion creates additional demand.
Support
Find the latest guidance on dispatch timing, local delivery expectations and how NewMeCare handles returns or product issues after purchase.
Orders typically dispatch within standard business processing windows unless a launch or promotion creates additional demand.
Once dispatched, customers receive tracking updates and can use the contact page for order-specific support.
If a product arrives damaged or incorrect, contact support with order details so the team can review the next step.
Need help with a specific order?